Online Reputation Management
Online reputation management is all about managing your customer’s perception about you and your business in the online space. It is a very common practice of people judging a product or a company by the Google search results. Another common use is of social media, logging on to Facebook and/or Twitter to check out what other customers have been saying about you. With the help of online reputation management or ORM services, the positive responses about your business gets promoted and irrelevant ones are concealed, which advertently augments online image of your business.